F.A.Q,s
1. Are your watches authentic?
Absolutely. Every product sold at Chronivea Store is 100% authentic and sourced from trusted suppliers.
We guarantee the originality, quality, and craftsmanship of every piece.
🚚 2. How long does delivery take?
We offer free and fast delivery on all orders.
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Standard Delivery: 5–10 business days
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Express Delivery (on select items): 3–5 business days
You’ll receive a tracking number once your order has been shipped.
💳 3. What payment methods do you accept?
We accept a wide range of secure payment methods, including:
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Bank Transfer
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Advance Payment 💰
All transactions are encrypted and processed securely for your safety.
🔁 4. What is your refund and return policy?
We offer a 7-day refund and return policy.
If you’re not satisfied with your purchase, you can request a refund or exchange within 7 days of delivery, provided the item is unused and in its original packaging.
Learn more on our Refund Policy Page.
🧾 5. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp 📦.
You can use that link to follow your order’s journey right to your doorstep.
📦 6. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
We’ll arrange a free replacement or full refund after verification.
🕓 7. Do you offer 24/7 customer support?
Yes! Our support team is available 24/7 through:
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💬 WhatsApp: +[03208518213]
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📧 Email: chroniveastore@gmail.com
We’re always here to assist you with any questions or concerns.
💎 8. Do you sell limited edition watches?
Yes. Chronivea frequently features limited edition and rare luxury models from top watchmakers.
Stay updated by subscribing to our newsletter or following us on social media for exclusive launches.
🏆 9. Why choose Chronivea Store?
Because luxury deserves trust.
We combine authenticity, fast delivery, secure payments, and world-class service to ensure every purchase feels exceptional.